iPod Nano Help - If Your iPod Has Frozen

Tuesday, January 20, 2009

Why have you always thrown out the packaging and instructions when you need them most? OK, The iPod Nano's packaging may well be lost around the house as it was small enough to hide at the back of any kitchen drawer and the itty bitty instruction leaflet has probably been chewed up by the hamster for bedding.

My 2nd generation iPod Nano just stopped working. No warning, it just froze up and stopped playing all my carefully selected playlists. I'd driven to the shops singing my heart out to Bat out of Hell, (showing my age now) got back in the VW and nothing, not a peep.


I can't stand the ads and the chatter on the radio so this was potentially disastrous. Singing along is one thing but singing out loud without the music was likely to get me some very strange looks, especially with my voice, and how would I drown out the kids' whinging on long trips.

Was it time to upgrade or could it be salvaged? The thing was that my Nano, old as it was, suited me just fine. Some might say that the technology was out of date and that I should have the brand new version with all the bells and whistles but all I need is something to keep music on for the camper and if truth be known I'm a bit of a tightwad.

Thankfully Apple knew exactly what they were doing when they minimised the packaging. You'd hope that they would. Easy to find, the 5 R's on their website solved the problem. Reset, Retry, Restart, Reinstall and Restore. Actually you may be lucky and find that only one or two of the steps are necessary.

Make sure you iPod is fully charged before you start and then toggle the hold switch on and off a couple of times. That's the small switch at the top. You may get lucky and that will be all it takes so try your iPod by connecting it to your PC. If everything is back to normal stop there. If you've still had no luck you need to go to the next step and re-install the software.

With your iPod connected to the computer open iTunes, select your iPod, click on check for updates. Once the updates have installed, click on restore. This will erase all the music on your iPod but that just gives you a chance to review the playlists. It may sound a little complicated but if you follow the instructions on the Apple Support pages it is really straightforward.

So, if your iPod Nano has stopped working or seems to have died, don't despair, unless of course you're looking for an excuse for an upgrade...but that's a whole new article!

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